Skip to main content
All CollectionsGetting leads in - Channel Connections
Connecting Facebook, Instagram, and Lead Ads to Multiple Boxly Accounts
Connecting Facebook, Instagram, and Lead Ads to Multiple Boxly Accounts
Updated yesterday

Easily Connect Your Social Channels to Boxly

Managing multiple accounts across different practices or agencies?

With Boxly, you can seamlessly connect Facebook, Instagram, and Facebook Lead Ads to separate Boxly accounts for streamlined lead management! 😎

Whether you're an Admin with multiple businesses or an Agency which manages multiple client accounts this will enable you to connect the various social channels to the corresponding Boxly accounts.

Follow the step-by-step guide below!


How Does It Work?

If you manage multiple business pages on Facebook and Instagram or run Facebook Lead Ads for different practices, you can connect each page to the corresponding Boxly account.

Example Scenario:

Agency A manages three practices:

  1. ABC Practice

  2. XYZ Practice

  3. 123 Practice

Each of these practices has its own Boxly account. As the admin, you can link the specific Facebook and Instagram pages of each practice to their corresponding Boxly accounts.


Step-by-Step Guide

Example Scenario: Connecting ABC Practice Pages to the ABC Practice Boxly Account

  1. Log in to the ABC Practice Boxly account.

  2. Go to Channels and click on "Facebook/Instagram or Facebook Lead Ads".

  3. A Meta OAuth screen will appear. Click on "Edit previous settings".

  4. Select the business 'ABC Practice' and click "Next".

  5. Choose the pages associated with ABC Practice.

  6. Click "Continue".

Success! The ABC Practice pages are now linked to the ABC Practice Boxly account.


Connecting XYZ Practice Pages to the XYZ Practice Boxly Account

  1. Log in to the XYZ Practice Boxly account.

  2. Go to Channels and click on Facebook/Instagram or Facebook Lead Ads.

  3. A Meta OAuth screen will appear. Click on Edit Previous Settings.

  4. ABC Practice may already be selected. Do not unselect ABC Practice Pages – they are already connected to the ABC Practice Boxly account.

  5. Select the business XYZ Practice and the associated pages.

  6. Click "Continue".

If any pages are already linked to another account, you’ll see a pop-up message:

"The following pages are already linked to another Boxly account: {page names}. To connect them to this account, disconnect them from the other account first, then reconnect. If you need further assistance, feel free to reach out to our support team."

Success! The XYZ Practice pages are now linked to the XYZ Practice Boxly account.


Important Notes

  • Always click "Edit Previous Settings" when connecting pages.

  • Do not unselect pages that are already connected to another Boxly account. Boxly will not link these pages to a new account unless explicitly disconnected first.

For any issues or questions, contact the Boxly support team for help at support@boxly.ai


✨ By following this guide, you can easily manage multiple social media pages and lead ads across multiple practices, ensuring your leads are routed to the correct Boxly accounts!

Did this answer your question?