This feature is still in beta version and won’t be available to all users.
If leads message you directly on Facebook or Instagram, Boxly can track them too.
You’ll just need an Access Token.
Connect Facebook & Instagram Messenger to Boxly
Step 1: Create a Messaging Data Source
Go to Facebook Events Manager. Choose Messaging as the data source.
Connect your Facebook Page.
Step 2: Create or Use a Dataset
Follow the prompts to create or select a dataset.
Step 3: Open Settings
Open the dataset. Click the Settings tab.
Step 4: Get Your Access Token
Scroll to Conversions API. Click Generate Access Token. Copy the token.
Step 5: Add to Boxly
Go to Settings > Ads Management in Boxly. Paste the Access Token under Messenger. Click “Save”.
Done! Boxly will now send events when Messenger leads come in or move through your stages.