If leads message you directly on Facebook or Instagram, Boxly can track them too.
You’ll just need an Access Token.
Go to Facebook Events Manager.
Choose Messaging as the data source.
Connect your Facebook Page.
Follow the prompts to create or select a dataset.
Open the dataset.
Click the Settings tab.
Scroll to Conversions API.
Click Generate Access Token.
Copy the token.
Go to Settings > Ads Management in Boxly.
Paste the Access Token under Messenger.
Click “Save”.
Done! Boxly will now send events when Messenger leads come in or move through your stages.