Connect Facebook & Instagram Messenger to Boxly

This feature is still in beta version and won’t be available to all users.

If leads message you directly on Facebook or Instagram, Boxly can track them too.

You’ll just need an Access Token.

Connect Facebook & Instagram Messenger to Boxly

Step 1: Create a Messaging Data Source

Go to Facebook Events Manager.
Choose Messaging as the data source.

Connect your Facebook Page.

Step 2: Create or Use a Dataset

Follow the prompts to create or select a dataset.

Step 3: Open Settings

Open the dataset.
Click the Settings tab.

Step 4: Get Your Access Token

Scroll to Conversions API.
Click Generate Access Token.
Copy the token.

Step 5: Add to Boxly

Go to Marketing > Ad Tracking in Boxly.
Select “+ Add Account” on Facebook Messenger/Instagram Messenger
Paste the Access Token and name the account.
Click “Save”.