If leads message you directly on Facebook or Instagram, Boxly can track them too.
You’ll just need an Access Token.
✅ Go to Facebook Events Manager.
✅ Choose Messaging as the data source.
✅ Connect your Facebook Page.
✅ Follow the prompts to create or select a dataset.
✅ Open the dataset.
✅ Click the Settings tab.
✅ Scroll to Conversions API.
✅ Click Generate Access Token.
✅ Copy the token.
✅ Go to Marketing > Ad Tracking in Boxly.
✅ Select “+ Add Account” on Facebook Messenger/Instagram Messenger
✅ Paste the Access Token and name the account.
✅ Click “Save”.
Done! Boxly will now send events when Messenger leads come in or move through your stages.
