---
title: "Connect Facebook & Instagram Messenger to Boxly"
description: "Track direct messages from Facebook & Instagram"
url: https://help.boxly.ai/en/articles/10182732-connect-facebook-and-instagram-messenger-to-boxly
collection: "Conversion Tracking"
updated: 2026-10-21
language: en
---

# Connect Facebook & Instagram Messenger to Boxly

Track direct messages from Facebook & Instagram

> **Info:** This feature is part of Boxly’s [**Pro Plan**](https://www.boxly.ai/pricing)

If leads message you directly on Facebook or Instagram, Boxly can track them too.

You’ll just need an Access Token.

## 🔧 Connect Facebook & Instagram Messenger to Boxly

* * *

### Step 1: Create a Messaging Data Source

✅ Go to Facebook Events Manager.  
✅ Choose Messaging as the data source.

![](https://staticfiles.gleap.io/ghelparticle/IlL3vlhs4ISXy4VYzP3G8VCs5V5y4sU2bO5ElGmK2oJYwfZwEvYQvZYJMK1rDA8vWXpdwV1IvP0.png)

✅ **Connect** your Facebook Page.

![](https://staticfiles.gleap.io/ghelparticle/EIVJfRJGVaYZ7UoZDgn4SrQK65Hzwvj986CjQU6FbyJ3DmuFo3BBCoj1QDMM3aMsx8a5cMZZ05D.png)

![](https://staticfiles.gleap.io/ghelparticle/SiLmAANvQ5eIChiDRsHrZa4LXWUFaUKnv5au9BntsBYjsnEOl8TNfpbRUM2cwCFj8rCZOwBskb2.png)

### Step 2: Create or Use a Dataset

✅ Follow the prompts to create or select a **dataset**.

![](https://staticfiles.gleap.io/ghelparticle/ZLeNLZ37thPTdBwpgwXYWio8tLoKv3ZEXvDA2o6EZcTtwFB6k1gZzOEPOy5hQdXORKxJLyN1goG.png)

### Step 3: Open Settings

✅ Open the **dataset**.  
✅ Click the **Settings** tab.

![](https://staticfiles.gleap.io/ghelparticle/pnYSYlsRAtVREOiiRqsY7poeNhLYXRRKvO8w5tiCzmGhW6hU1ufmzZoA6lqE702kKrseHi8KfM0.png)

### Step 4: Get Your Access Token

✅ Scroll to Conversions API.  
✅ Click Generate Access Token.  
✅ Copy the token.

![](https://staticfiles.gleap.io/ghelparticle/yYi5g63KTjDx09rHuNr6RhF0BCqFg7Cc9wx3XJHEmf0hvogNDIEyuCURXRjWay1VcXlJC1m0Xmf.png)

### Step 5: Add to Boxly

✅ Go to **Marketing** > [**Ad Tracking**](https://app.boxly.ai/marketing/tracking/ad-tracking) in Boxly.  
✅ Select **“+ Add Account”** on **Facebook Messenger/Instagram Messenger**  
✅ Paste the **Access Token** and name the account.  
✅ Click **“Save”**.

![](https://staticfiles.gleap.io/ghelparticle/hZnfoxN1ccPV3ziwrfRAbMYdVd1aPFXUhRLiiihObi4otN7Caa5qOPA090tx0YyIqvrv0wsnhER.png)

> **Done!** Boxly will now send events when Messenger leads come in or move through your stages.