--- title: "CloudFlare Domain Verification Guide" description: "Guide for Verifying CloudFlare Domain" url: https://help.boxly.ai/en/articles/10182734-cloudflare-domain-verification-guide collection: "Domain Verification" updated: 2025-09-11 language: en --- # CloudFlare Domain Verification Guide Guide for Verifying CloudFlare Domain If you use **Cloudflare** to manage your website (like _yourclinicname.com_), here’s a quick guide to verifying your domain so Boxly can send emails on your behalf securely and reliably. ## 🌐 Verifying Your Domain in CloudFlare for Boxly Email ### Why Verify a Domain? When Boxly sends emails on your behalf (like confirmations, reminders, or replies), verifying your domain proves to email providers (like Gmail or Outlook) that Boxly has permission to do so. This improves email deliverability, helps reduce the chances of your emails going to spam, and keeps your communication professional and secure. > **Info:** **Note:** Verifying your domain does not guarantee that emails will never go to spam; it simply increases the likelihood that they’ll be delivered successfully. > CloudFlare is a **domain provider**; think of it as online landlords for your web address. > **Success:** Verifying your domain proves that **you own it**. **Why that matters:** - It helps email systems trust your messages, improving the chances they land in the inbox instead of spam. - It allows you to safely and securely send emails from [yourname@yourclinicname.com](mailto:yourname@yourclinicname.com). - It protects your domain from being spoofed or used by spammers pretending to be you. ### ✅ What You'll Be Setting Up 1. **DKIM** – Adds a digital signature to your emails to prove they’re authentic. 2. **Custom Return-Path** – Helps identify bouncebacks from failed emails. ## How do I verify my CloudFlare domain? * * * ### Step 1: Get Your Domain Records from Boxly - Log into Boxly and go to **Account Settings > Email Settings > Domain Verification**. - Copy the **DKIM** & **Return-Path** values provided. ![](https://staticfiles.gleap.io/helpcenter/675987af739a1be6e25ad7a0/20241211125350_9323.gif) ### Step 2: Log in to your domain provider account - Go to the place where you bought your domain: [CloudFlare](https://dash.cloudflare.com/5cdf372d8d43cc204648e1f4a30cf2d9/home/domains) and sign-in - On your main dashboard (Account Home) click on the domain you want to verify. ![](https://staticfiles.gleap.io/ghelparticle/5Azs7702vTQ9urRYRxoZWQN9GYgQ0KGycMbfAd371l0TLS0bnXy7pSjspjeoWG6mspiiGa0B01p.png) ✅ Find the “DNS Settings: [Records](https://dash.cloudflare.com/5cdf372d8d43cc204648e1f4a30cf2d9/mybusinessdomain.com/dns/records)” section. ![](https://staticfiles.gleap.io/ghelparticle/4G3eG7CrPMIKH3VTEkm10QOiOoYeZPVoTUDWV61WrfCWx8t1lDL1obIIay7zYMqEAGXjRRXojHy.png) ✅ Click the blue **“Add record”** button ![](https://staticfiles.gleap.io/ghelparticle/iShSgGdZp1WHfsA2Mp5UAjhceV9wpzFAxvTUx8wyQ17HLSmJwdQRwlAbVQBz6mB17rs5QpWv97r.png) #### ✅ DKIM Record details to fill in: > **Info:** Remember: The details are in Boxly, copy the name and value of the domain from Boxly and paste the details in Cloudflare. > > Simply click on the **copy icon** in **Boxly** to quick copy the correct info. ![](https://staticfiles.gleap.io/ghelparticle/ZxCLJp9mFzKAb6Tuqawgeaoik0sba9zytjH5spr3sOu1OJVcOahCdG7Je9wLaJoPgw1Ek0vOqBy.png) - Type: `TXT` - Name/Host: (e.g.) `numberpm._domainkey` - Value: Paste the DKIM value from Boxly - TTL: Auto ![](https://staticfiles.gleap.io/ghelparticle/cTakYogyCK6Gnbp3vx5Kl5AnjYtUUBzV3QrDm5Gv6ofOWHuAVUF1uHWqBLhkUHJh5Y8RxFPYUIS.png) ✅ After filling in all the details, click **“Save”** ✅ **Wait for it to verify** > **Info:** It can take a **few minutes to 24 hours to verify**. > You need to repeat this process for all subdomains too ## CloudFlare: Return-Path Guide: * * * ### What Is a Return-Path Record? Think of the **Return-Path** as the **"return address"** on an envelope. It tells email providers where to send error messages, like when an email bounces because the address doesn’t exist or the inbox is full. When Boxly sends an email on your behalf and it _fails to deliver_, the **Return-Path** is where that **"bounce"** information gets sent. This helps Boxly track failed deliveries and keep your email reporting accurate. ### Set up your Return-Path Record: ✅ Go to back to Boxly to find the details to ender ito Cloudflare. ![](https://staticfiles.gleap.io/ghelparticle/oIcOPJtuTjejdSup33pVmUuvHazhiQ2r2ZTGexDhPWZQ4qVsP1tkMTNX9UuXdFxWNS9vu1mks7l.png) ### In CloudFlare: Add the Return-Path Record: ✅ Click the blue **“Add record”** button - Type: `CNAME` - Name/Host: (e.g.) `pm-bounces` - Value: (e.g.) `pm.mtasv.net` - TTL: Auto > **Warning:** Be sure to **click** the orange **DNS cloud icon**, so that its says **DNS only**, if proxy is enabled it will interfere with Boxly being able to identify the return-path. ![](https://staticfiles.gleap.io/ghelparticle/FfvufJA5XxW4j1Qn4cMvSsvwBlSqk9dVBzmhIrq9MeZKU8eGCckFQwY0XsrfUtslMMhhTZ1leaR.png) ✅ Click **“Save”.** > **Some extra information:** > > In your domain's settings (the **DNS**), you’ll need to create a CNAME record to set up the Return-Path. > > **A CNAME (Canonical Name) is a type of record that tells the internet:** > "If you’re looking for pm-bounces.yourclinic.com, go check pm.mtasv.net for the real info." > > **This connects your domain to Boxly’s email provider in a way that says:** > “Hey, Boxly is allowed to handle email bounces for this domain.” > **Info:** You need to repeat this process for all your **subdomains** return-paths. * * * **🎉 You’re Done!** Once verified, your emails will be authenticated and trusted by inboxes, improving deliverability and keeping communication professional. 💡 **Still not sure?** Just ask Boxly’s support team at [support@boxly.ai](mailto:support@boxly.ai), or your domain provider’s support. They can often walk you through it or do it for you. [ Make Sure Your Emails Land Where They Should: Verify Your Domain! Ever wonder why some emails land straight in the inbox, while others end up lost in the spam folder? ](https://help.boxly.ai/en/articles/8930298-make-sure-your-emails-land-where-they-should-verify-your-domain.md)