Fields allow you to collect and store important information about your contacts right within Boxly. Customise fields to fit your business needs and gain valuable insights.
Types of Fields:
Text - Open-ended responses
Dropdown - Select from predefined options
Date - Capture specific dates or deadlines
Multiple Options - Choose one or more choices
With the flexibility to create different types of fields, you can tailor your data gathering to suit your goals.
How do I create my fields?
You can create them from your Account "Settings"
Or from within the contact information
Viewing Contact Fields:
You can view custom fields when looking at their contact details page. This keeps all key information consolidated in one place rather than searching through message history.
Unlock the power of customer insights with customisable fields. Enhance your data collection process to drive growth and exceed customer expectations.