Skip to main content
All CollectionsGetting organised with Boxes
Creating, editing and managing stages
Creating, editing and managing stages
Updated over 4 months ago

Stages are steps in your lead management workflow that allow you to track the progress of each lead. When you create a Box, you can add stages and customise them to match your existing business processes.

Benefits of using stages:

  • Visualise where each lead is in your Boxes

  • Streamline routing and handling of leads

  • Set automations and rules based on stage

  • Gain insights with reports by stage

  • Standardise processes across your team

  • Improve efficiency with an organised workflow

  • Ensure no leads get missed or stuck

With customisable stages tailored to your workflows, you can manage leads more effectively in Boxly. Stages keep everyone on the same page and give you greater visibility into your boxes.

Here are some example stages

Dental Practice Stages:

  • New Leads

  • Appointment Scheduled

  • Patient Forms Sent

  • Consultation Complete

  • Treatment Plan Sent

  • Procedure Booked

  • Pre-Op Prep Completed

  • Procedure Complete

  • Post-Op Follow-Up

  • Lost

Cosmetic Clinic Stages:

  • New Leads

  • Consultation Booked

  • Consultation Complete

  • Treatment Plan Sent

  • Deposit Paid

  • Pre-Treatment Prep

  • Procedure Date Set

  • Post-Procedure Follow-Up

  • Review Requested

  • Lost

Hospitality Venue Stages:

  • New Leads

  • Package Selected

  • Date Confirmed

  • Deposit Paid

  • Final Headcount Set

  • Final Payment Received

  • Event Orders Confirmed

  • Event Completed

  • Review Requested

Generic business Stages

  • New Leads

  • Followed Up

  • Info Sen

  • Quote Sent

  • Meeting Booked

  • Proposal Sent

  • Negotiating

  • Contract Sent

  • Closed Won

  • Closed Lost

Did this answer your question?