Skip to main content
File Library

Store and access files with the file library

Updated over 5 months ago

The File Library allows you to upload and store files for quick access when communicating with customers.

How to upload files to you the File Library

  • Click your profile icon and select "File Library"

  • Click "Upload a File"

  • Upload files by dragging and dropping or selecting from your computer

  • Note: Files must be under 4MB

Once uploaded, you can:

  • Rename files

  • Download files

  • Copy shareable links

  • Delete files


Using Files When Replying

  • When replying, click the attachment icon

  • Select "From File Library" to attach stored files

  • Or, upload a new file directly

Attached files are accessible

  • In the contact's details under the "Files" tab

  • In the history of your communication

With the File Library, you can

  • Have files ready to quickly attach

  • Avoid searching for files when replying

  • Keep useful documents organised in one place

  • Streamline attaching relevant files or media

Store, access, and attach files effortlessly with the Boxly File Library. Optimise your customer communication today!

Did this answer your question?