File Library

Store and access files with the file library

The File Library allows you to upload and store files for quick access when communicating with customers.

How to upload files to you the File Library

  • Click your profile icon and select "File Library"

  • Click "Upload a File"

  • Upload files by dragging and dropping or selecting from your computer

  • Note: Files must be under 4MB

Once uploaded, you can:

Rename files
Download files
Copy shareable links
Delete files


Using Files When Replying

  • When replying, click the attachment icon

  • Select "From File Library" to attach stored files

  • Or, upload a new file directly

Attached files are accessible

  • In the contact's details under the "Files" tab

  • In the history of your communication

With the File Library, you can:

Have files ready to quickly attach
Avoid searching for files when replying
Keep useful documents organised in one place
Streamline attaching relevant files or media

Store, access, and attach files effortlessly with the Boxly File Library. Optimise your customer communication today!

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