At Boxly, we take your privacy seriously. This Privacy Policy outlines our policies and procedures for collecting, using, and disclosing your information when you use our SaaS product (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Data Controller and Contact Information
The data controller responsible for your personal data is EnquiryBot Limited T/A Boxly, registered in Ireland under company number 676370 whose registered office is at Ardeen House, 10/11 Marine Terrace, Dun Laoghaire, County Dublin, Ireland. If you have any questions or concerns about this Privacy Policy or our practices with regard to your personal data, please contact us at support@boxly.ai
In this policy:“we”, “us” and “our” refer to Boxly “systems”, “servers” refer to the physical machines containing or processing data.“infrastructure” refers to our system as a whole.
2. Collection and Use of Personal Data
We collect and use the following types of personal data:
Contact Information: We collect your name and email address when you sign up for the Service. We use this information to create and manage your account, and to communicate with you about the Service.
Usage Data: We may collect information about how you use the Service, such as the pages you visit and the features you use. We use this information to improve the Service and to provide you with personalised content and recommendations.
Payment Information: If you purchase a subscription to the Service, we will collect and process your payment information to complete the transaction.
Other Information: We may collect other information about you, such as your job title or company name, if you choose to provide it.
3. Legal Basis for Processing Personal Data
We will only process your personal data if we have a legal basis for doing so. The legal basis will depend on the reasons why we need to collect and use your personal data. In most cases, we will process your personal data on the basis of one or more of the following:
Consent: You have given us your consent to process your personal data for a specific purpose.
Contractual Necessity: Processing your personal data is necessary to perform a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests: Processing your personal data is necessary for our legitimate interests or the legitimate interests of a third party, provided that such interests are not overridden by your interests, fundamental rights, or freedoms.
4. Information Sharing and Disclosure
We may share your personal data with third-party service providers that help us operate the Service. We will only share your personal data with these third-party service providers to the extent necessary to perform the services they provide to us. We will also share your personal data in response to a subpoena or other legal request, or if we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. After this time, your personal data will be deleted or anonymised.
Your Rights
You have certain rights with respect to your personal data, including:
Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccuracies in the personal data we hold about you.
Right to Erasure: You have the right to request that we erase the personal data we hold about you.
Right to restrict processing
However, we reserve the right to charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive, particularly if we feel it is repetitive. Third-Party Subject Access Requests. We take individuals’ privacy very seriously. Demands from a third-party company or legal authority requesting data about an individual to be supplied will only be honoured if the acting authority presents a relevant court order.