---
title: "What are Channels?"
description: "What are channels and where can I connect them?"
url: https://help.boxly.ai/en/articles/7458867-what-are-channels
collection: "Getting leads in - Channel Connections"
updated: 2026-11-05
language: en
---

# What are Channels?

What are channels and where can I connect them?

Channels are the various ways in which your business receives leads online. For example, most businesses receive leads from what we like to call the big 5.

![](https://staticfiles.gleap.io/helpcenter/675987af739a1be6e25ad7a0/20241211125338_5976.png)

**We have native integrations to these 5 channels.**  
Click on any of them to see how to connect them to your Boxly account.

-   [Website contact forms](https://help.boxly.ai/en/articles/7228336-connect-your-webforms.md)
    
-   [Facebook Pages](https://help.boxly.ai/en/articles/7228337-connect-facebook-pages.md)
    
-   [Instagram Accounts](https://help.boxly.ai/en/articles/7228341-connect-instagram-accounts.md)
    
-   [Facebook Lead Ads](https://help.boxly.ai/en/articles/7228334-connect-facebook-lead-ads.md)
    
-   [SMS](https://help.boxly.ai/en/articles/7228359-setup-and-connect-an-sms-number.md)
    

You can find channels by clicking on the **Channel** icon on the left-hand menu. Or click the button below if you are logged in.👇

[Go to Channels](https://app.boxly.ai/channels)

If you cannot find the channel you want to connect it's likely that you will be able to use our Zapier integration to connect.

For more information on connecting channels through Zapier, [click here](https://zapier.com/apps/enquirybox/integrations)