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Things to do

Stay on top of your day with "Things To Do"

The "Things To Do" section provides a single place to view and manage your daily workload in Boxly.

What has changed in your things to do in 2025?


Things to do now opens up like a Box with panels.

Leads can be added manually in your Things to do

If you have an upgraded Location Plan, you can now toggle between the locations you have access to and view your “Things to do” for specific locations

You can view your "Things to Do" list based on the assigned team member. Simply click on the team member's name at the top-left corner of the "Things to Do" section (your name will be selected by default). From there, choose the team member whose "Things to Do" you wish to view.

Add new leads in Things to do


✅ Click on “+ Lead” and add a lead directly from Things to do.

✅ Click “Customise this form”, create your form and add all the relevant details.
✅ Once all details are added for your new lead, click “Add”.

What goes into Things to Do?


Leads

New Leads - See new customer leads from across all your Boxes.

New Replies - View unread comment replies from contacts.

Reply Laters - Access pinned leads to follow up on later.

Tasks

Today - Tasks due today appear here for easy access.

Next 7 days - Tasks due in the next 7 days appear here

Beyond 7 days - Tasks due in more than 7 days appear here

Overdue - Any overdue tasks are listed here for priority follow-up.

Mentions

All “@” - mentions of users and notes will appear in your Mentions section of Things to do.

What Happens When You Action Items


  1. Leads leave your Things To Do when:

  • You reply

  • Add a task

  • Bin the lead

  • Add a note

  • Move lead from one box to another

2. Replies are marked read once you click on them.

3. Due/Overdue tasks stay in Things To Do until completed.

Benefits of Things to do


One place to view all your daily action items

Helps you prioritise your workload

Ensures important items don't slip through the cracks

Quick access to follow-ups and tasks

Stay on top of customer leads and tasks

Get an at-a-glance view of your daily to-do’s with the Things To Do section in Boxly.

🧹 Clear leads from Things to Do


You can now remove a lead from Things to Do once it no longer needs any action.

Why this matters:
Your TTD stays clean and focused, so your team can prioritise leads that still need follow-up.


Boxly is here to help you work smarter, not harder, let’s keep streamlining your lead management together!

Contact us at [email protected] if you need any assistance!

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