As a business, it's important to meet customers where they are. WhatsApp has over 2 billion active users globally, making it a great channel to connect with existing and new customers.
By connecting your WhatsApp Business number to Boxly you will be able to receive and send messages.
You can simply add a button on your website to get customers to WhatsApp you by clicking the button.
To do this, use the page builder on your website or ask your website to add a button where you want it. Then simply, link the button to the URL below.
Add your WhatsApp number where the <number> is. Please be sure to not add any + before the country code. So if the number is a UK number, for example, it would be written https://wa.me/447884538300
Test your link by clicking on it or adding it to your browser.
Now you can add it to buttons on your website, to your emails or even as calls to action to contact you on your social channel or posts.
You can use your WhatsApp link as explained above and create a QR code that when scanned will open up a WhatsApp message to your number on the scanner's phone.
Here's a great free site to create QR codes https://www.qrcode-monkey.com/
Simply follow the steps. Create your QR code and download it. You can then add it to your marketing materials or even on a flyer on your shop / practice window or door.
WhatsApp ads on Facebook or Instagram are unique—they don't direct users to a website but lead them straight to a WhatsApp conversation with your business. Instead of navigating through contact details or forms, potential customers can click on the ad and instantly chat with you about products or services.
You can run Facebook/Instagram ads targeting customers in your area that directly prompt action, like "Text us on WhatsApp" in relation to your ad.
Speak to your Marketing agency about setting this up. Or if you are running ads yourself or are interested in learning how to do this, read this article.
Getting in front of customers on their preferred channels is key. Consistently promote your WhatsApp contact details to smoothly onboard new customers into text conversations.
