---
title: "Custom-Built Boxes"
description: "Crafting Dental and Cosmetic Boxes and their Stages"
url: https://help.boxly.ai/en/articles/9374376-custom-built-boxes
collection: "Getting organised with Boxes"
updated: 2026-10-15
language: en
---

# Custom-Built Boxes

Crafting Dental and Cosmetic Boxes and their Stages

## Organise Your Leads

Running a business is busy, and keeping track of inquiries is crucial. Boxly makes organising leads easy with custom Boxes.

Custom **Boxes** help sort and manage all incoming leads, ensuring nothing gets missed.

**Stages** in Boxly track each step of communication, from the first contact to booking appointments. This smooth tracking turns inquiries into loyal clients.

Each Box can link the ‘**Won’ Milestone** to a specific stage, which is where leads turn into sales.  
In the Boxes we've built below, we highlight this stage you would link for easy reference:  
✨**_Won_** \- Won Milestone

![](https://staticfiles.gleap.io/ghelparticle/9SL6qpgaVNcUb5OH9N8bAGOQzwZZvlgc93AzAYdi9EEYEiHjxC6i80fGsi3Eo1HRS7SkAIAOre7.gif)

> We've split the Boxes into Industries with their industry-specific Boxes and Stages

* * *

## Industry: Dental

**The Boxes**👇

### 😁 **General Dentistry**

> **Stages:**
> 
> Incoming  
> In conversation  
> Follow-Up Needed  
> Waiting For decision  
> Consultation Booked  
> Consultation Attended  
> ✨**Treatment Started** \- **Won Milestone**  
> Lost/No Response

### 🦷 **Restorative Dentistry**

> **Stages:**
> 
> Incoming  
> In Conversation  
> Follow-Up Needed  
> Consultation Booked  
> Consultation Attended**  
> ✨ Treatment Starting** - **Won Milestone**  
> Lost/No Response

### 😃 **Cosmetic Dentistry**

> **Stages:**
> 
> Incoming  
> Follow-Up  
> In Conversation  
> Consultation  
> Custom Plan Sent  
> Waiting For decision  
> Treatment Started  
> Lost**  
> ✨ Won/Booked** - **Won Milestone**

### 🚑 **Emergency Dental**

> **Stages:**
> 
> Incoming  
> Triage  
> Immediate Action  
> Treatment  
> Post-Treatment  
> Follow-Up  
> Lost  
> ✨ **Won/Booked** - **Won Milestone**

### 🤓 **Orthodontics**

> **Stages**:
> 
> Incoming  
> Follow-Up  
> In Conversation  
> Waiting For decision  
> Treatment Started  
> Consultation Complete  
> Treatment Plan Sent  
> Lost  
> ✨ **Won/Booked** - **Won Milestone**

### 💉 **Facial Aesthetics**

> **Stages:**
> 
> Incoming  
> Follow Up  
> Initial Consultation  
> Treatment Plan sent  
> Decision Pending  
> ✨ **Won/Booked** - **Won Milestone**  
> Lost

### 🦷 **Invisalign Treatment**

> **Stages:**
> 
> Incoming  
> Follow-Up  
> In Conversation  
> Waiting For decision  
> Treatment Started  
> Consultation Complete  
> Treatment Plan Sent  
> Lost  
> ✨ **Won/Booked** \- **Won Milestone**

### 💎 **Dental Implant**

> **Stages**:
> 
> Incoming  
> Follow Up  
> Initial Consultation  
> Treatment Plan sent  
> Decision Pending  
> ✨ **Won/Booked** \- **Won Milestone**  
> Lost

* * *

## Industry: Cosmetic and Aesthetics Clinic

**The Boxes**👇

### 💆‍♀ **Facial Rejuvenation**

> **Stages**:
> 
> Incoming  
> Follow-Up  
> In Conversation  
> Waiting For decision  
> Treatment Started  
> Consultation Complete  
> Treatment Plan Sent  
> Lost  
> ✨ **Won/Booked** - **Won Milestone**

### 👄 **Lip Augmentation**

> **Stages:**
> 
> Incoming  
> Follow-Up  
> In Conversation  
> Waiting For decision  
> Treatment Started  
> Consultation Complete  
> Treatment Plan Sent  
> Lost  
> ✨ **_Won/Booked_** \- **Won Milestone**

### 👁‍🗨️ **Eye Rejuvenation**

> **Stages:**
> 
> Incoming  
> Consultation  
> Treatment Planning  
> Procedure  
> Aftercare  
> Follow-Up  
> Lost  
> ✨ **_Won/Booked_** \- **Won Milestone**

### 🩸 **Body Contouring**

> **Stages:**
> 
> Incoming  
> Follow-Up  
> In Conversation  
> Waiting For decision  
> Treatment Started  
> Consultation Complete  
> Treatment Plan Sent  
> Lost  
> ✨ **_Won/Booked_** \- **Won Milestone**

### 👃 **Rhinoplasty**

> **Stages:**
> 
> Incoming  
> Follow-Up  
> In Conversation  
> Waiting For decision  
> Treatment Started  
> Consultation Complete  
> Treatment Plan Sent  
> Lost  
> ✨ **_Won/Booked_** \- **Won Milestone**

### 🌟 **Skin Rejuvenation**

> **Stages:**
> 
> Incoming  
> Follow-Up  
> In Conversation  
> Waiting For decision  
> Treatment Started  
> Consultation Complete  
> Treatment Plan Sent  
> Lost  
> ✨ **_Won/Booked_** \- **Won Milestone**

### 💉 **Injectable Treatments**

> **Stages:**
> 
> Incoming  
> Follow-Up  
> In Conversation  
> Waiting For decision  
> Treatment Started  
> Consultation Complete  
> Treatment Plan Sent  
> Lost  
> ✨ **_Won/Booked_** \- **Won Milestone**

* * *

## Default stages

> Incoming\`  
> In conversation  
> Follow up needed  
> Discovery Call  
> Waiting for decision  
> Lost  
> ✨**_Won_** \- **Won Milestone**

[

Milestones

Track and report on the journey from lead to customer accurately.

](https://help.boxly.ai/en/articles/10182688-milestones.md)