The Ads & Abs Show: The New Boxly (Webinar Replay)

Boxly Webinars are designed to get you fully up to speed on some exciting new Boxly developments, and to help you get the most out of the tools you already use every day.

In this session, we walked through the latest Boxly updates designed to help practices work smarter, manage conversations more effectively, and get even more value from WhatsApp. We also shared a look at what’s coming next, including exciting developments in AI and automation.

Webinar Replay - The New Boxly: What’s Live, What’s Next, and What Changes Everything

We covered:

What’s New in Boxly:

The Recap

• Recap on nudges and benefit over tasks

• PMS integrations

• Marketing reports

WhatsApp

• Account Health Dashboard – Live quality rating, messaging limits, and approval status pulled directly from Meta

• Template Quality Indicators – Instantly see the approval and quality status of templates

• Suppression List – View all unsubscribed leads; automations now respect per-lead opt-outs

• WhatsApp Voice Notes – Send and receive audio messages directly inside Boxly

• Edit & Send Templates – Customise approved templates before sending without changing the original

• WhatsApp Link Sharing – Copy and share your practice WhatsApp link with customers

UI Design

• Full WhatsApp Settings Overhaul – Improved structure and easier account management

• UI Sidebar Redesign – New channel categorisation for faster and easier navigation

• Box & Channel Filters in Things To Do – Filter and sort TTD by box and communication channel

• Hide PMS Leads Toggle – Control whether PMS-generated leads appear in Things To Do

Other Updates

• Snapshot Report – Consolidated lead reporting by location with email delivery support

• Unlink Patient for Dentally – Resolve duplicate or incorrectly linked patient records in Dentally

Future of Boxly

• AI Front Desk

• AI Follow Up new feature

• Boxly Lab

Useful Links for you

1. Follow up Nudges

2. WhatsApp Account Health and Spam Protection

3. Update an Existing WhatsApp Template on Meta

4. Dentally & Boxly Integration: View Dentally Patient in Boxly: View details, Dentally Scheduler, and Unlink patient

5. Boxly UI - Interface Redesign

6. Understanding the Pro Plan: Tracking, Ad Optimisation, and Broadcasts

• All-in-One Marketing Suite Guide

Boxly is here to help you work smarter, not harder! Let’s keep streamlining your lead management together!